The Counterproductive Policy

On a company that prides itself on making things "Not Difficult", it's funny that getting anything done is extremely difficult.  Not only is it difficult but in most cases the things we are supposed to do actually are counterproductive, resulting in things not getting done. Because things are not getting done, it leaves the managers wondering what exactly is going on. 

     The last few posts I've been mentioning how we have been struggling to keep up with the computers that were coming in.  Because the due dates were a few days surprisingly we managed to actually catch up near the end of the week.  This feat is actually rather impressive considering we only have one tech working at a time with overlaps few and far in between.  This leaves one tech to help all the customers in the store, work on computers, do truck, do pull-list, work on planograms, put out signs, clean.  It is a miracle that if any of that can get done but we do what we can.

    Last night I truly realized how counterproductive the company's policy is in getting anything accomplished.  As stated a few posts back that Saturdays are horrible at the store.  The ad changes which has us take down all the signs that end that week and replace them with standard signs, and putting up all the new sale signs.  Not only is this extremely annoying to do every week but it also wastes a shit load of paper.  Now we also receive a truck near the end of the week which also needs to be put out before we get ANOTHER truck at the beginning of the next week.  Now this is where the conterproductivity really kicks in to high gear.  Instead of putting away all that truck that is piling up and filling all the empty spots on the shelves the policy states that a pull-list MUST be done EVERY NIGHT.  A pull-list is essentially a list of all the missing stuff on the shelves that a manager shoots and hands to an associate. The associate must embark on a journey throughout the abyss of the store trying to find these items.  These pull-lists should really have a note attached that says GOOD LUCK AND GOD SPEED because you are not going to find any of the things on this piece of paper.  I am convinced there is a black hole within the store that sucks up all the missing items that is why we can't find anything.  Apparently that is the only logical explanation because our DM Lord Farquaad refuses to believe that the Warehouse just doesn't send us stuff that they say they did, or the fact that some stuff just shows up about 3 trucks later than it was supposed to.  Ok so anyway back to the policy on pull-lists they are supposed to be done EVERY NIGHT.  So even though the majority of the stuff that was on the pull-list was on the truck, instead of doing the truck and filling all the holes THEN filling whatever is left over.  I have to go on a scavenger hunt to find the stuff that is still in totes or buried in receiving to fill the shelves.  This is just one of the many counterproductive things that this company does on a daily basis.  Ok I'm done ranting for today...